Frequently asked questions

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How long will it take for my order to arrive ?

Our delivery process is divided into two key periods:

  1. Processing Time (24-48  hours):Order confirmation, adjustment, quality inspection, and packaging.

  2. Delivery Time (Approximately 5-10 Business Days):The time required for your order to travel from our international shipping center to your delivery location.

    Estimated delivery times for major destinations:

    USA / Canada / Australia / UK : 5-10 business days.

    Europe: 4-8 business days
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How often should I use the Fajeras massager?

For best results, we recommend using Fajeras daily for 15–30 minutes. It’s safe for regular use and can be easily integrated into your morning or evening routine.

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Is it safe for people with diabetes or neuropathy?

Yes! Fajeras was specifically designed with conditions like diabetic neuropathy in mind. However, we always recommend consulting your healthcare provider before starting any new therapy if you have a medical condition.

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Does it fit all foot sizes?

Fajeras features an adjustable wrap design that fits most foot sizes comfortably for both men and women. The flexible straps ensure a secure and personalized fit.

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Can I use it while standing or walking?

No, Fajeras is meant to be used while sitting or reclining. For safety and the best experience, always remain seated and relaxed during your session.

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How long does it take to feel relief?

Many users notice relief after just one session—especially from burning, tingling, or numbness. Continued use can lead to longer-term improvements in circulation and nerve comfort.